Reading time @ Kinokuniya

Think about ur last argument with family, member, a coworker, a supplier, a customer, a boss etc. were u convinced the other side had a closed mind?

did either side put u the same tired arguments, resisting new facts n info?

did either side overgeneralize ther differences saying "u alwiz", " u only" or " u never"?

did either side lose ther cool?

did other angrily raising his/her voice?

opsss! YES, arguments are war of words! how to win ur argument, read this BOOK!